About Our Team

Passionate about laundry, dedicated to helping Australian households

WashingMachine.com.au was born from a simple frustration: finding reliable, Australian-focused information about washing machines shouldn't be so difficult. We're a small team of home appliance enthusiasts based in Sydney who became obsessed with understanding what makes a great washing machine after too many disappointing purchases and confusing shopping experiences.

Our journey started when our founder, after purchasing what seemed like a highly-rated front loader, discovered it was completely unsuitable for Australia's hard water conditions. The drum bearings failed within two years, and the supposedly "efficient" machine was leaving clothes still damp after the spin cycle. That experience sparked a deep dive into understanding washing machine technology, from the differences between direct drive and belt-driven motors to the importance of WELS water ratings and energy star certifications specific to Australian standards.

What we discovered was a gap in the market. Most washing machine reviews were written for American or European audiences, with little consideration for Australian conditions like our unique water hardness levels, the specific voltage and plumbing requirements in Australian homes, and the challenges of dealing with red dust, beach sand, and the intense UV exposure that affects fabric care. We also noticed that many review sites were simply republishing manufacturer specifications without any genuine testing or hands-on experience.

Today, our team spends countless hours researching washing machine technology, studying user reviews across multiple platforms, and consulting with appliance repair technicians to understand common failure points. We regularly visit appliance retailers across Sydney and Melbourne to see machines in person, test control panels, and assess build quality. Our content team includes members who have previously worked in appliance retail, home renovation, and consumer advocacy.

Our Mission

We believe every Australian household deserves access to clear, honest information about washing machines. Our mission is to cut through the marketing jargon and provide practical advice that helps you make the right choice for your specific situation. Whether you're a first-home buyer looking for an affordable top loader, a growing family needing a high-capacity front loader, or an apartment dweller seeking a compact washer-dryer combo, we aim to provide the guidance you need.

We focus exclusively on the Australian market because we understand the unique considerations that matter here. From ensuring compatibility with Australian power standards to understanding which brands have reliable local warranty support, we provide information that's actually relevant to your purchase. We also consider factors like delivery options within Australia and the availability of genuine replacement parts through local suppliers.

Our Approach

Transparency is central to everything we do. When we recommend a product, we explain exactly why we think it's a good choice. We discuss not just the features, but also the potential drawbacks and who might want to consider alternatives. We don't receive free products from manufacturers, which allows us to maintain our editorial independence. Our revenue comes from affiliate partnerships with retailers like Amazon Australia, which means we may earn a small commission when you purchase through our links at no extra cost to you.

We're constantly learning and updating our content. The washing machine market evolves rapidly, with new technologies like AI-powered wash cycles and smart home integration becoming increasingly common. We stay on top of these developments to ensure our guides remain current and relevant. When new Australian consumer protection regulations or energy efficiency standards are introduced, we update our content accordingly.

Meet the Team

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Sarah Mitchell

Founder & Lead Researcher

Former appliance retail specialist with over 8 years of experience. Sarah leads our product research and ensures all content meets our quality standards.

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James Thompson

Technical Editor

Background in electrical engineering with a passion for consumer electronics. James reviews all technical specifications and energy efficiency claims.

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Emma Williams

Content Writer

Consumer advocate and home improvement enthusiast. Emma creates our buying guides and maintenance articles with a focus on practical, actionable advice.